Visit the password recovery page to enter your username and receive a link to reset your password in your e-mail box.
If you did not provide us with a password to access your account, because you use a service like Twitter or Facebook, then the recovery page will display the different login options you have used. You can reset your password with them should you need to, and continue logging in with it.
Should you have forgotten your password, not provided us an email address, and not use any other service to login then you should get in touch with us
Clicking on any entry in the list of flights takes you to the flight details page displaying all information for the selected flight
The Flight Center list can be sorted by clicking on any of the column headers
Free text filtering can be done by entering something into the text box above the list. The search can accept the following entries:
On the flight details page, a delete option is available through the Actions menu. Clicking this will remove the flights and send it to the recycle bin
Whilst on the Flight Center home page, one or more flights can be selected by checking the boxes next to the flight date
Change the number of flights displayed in the list to save time deleting multiple flights on different pages
Once selected, hitting the Delete button will prompt to remove the flights and send them to the recycle bin
On the flight details page a panel is available for rating both the departure and arrival airports, as well as the airline. Click the star that represents how you feel the level of service was and this will be saved immediately.
Flights that occur in the future cannot be rated until after they have occurred
There are six categories to rate airports and airlines, some example questions for each category can be found below:
You can download all the flight information you have in Jet It Up by clicking on the Export button in the flight center
This file can be imported back into Jet It Up without modification, or with additional flights, by using the CSV upload option in the import center. However, it will not update existing flights should you change any of the information.
On the top right of the infographic there is a date filter that enables simple or advanced date range filtering for your infographic. Clicking on any of the static options will instantly show the selected time period, clicking within the dates for a custom range will display a calendar popup allowing you to customise the start and end dates to display.
The small figure found on some of the data panels are used to show comparison values. Initially when accessing the Infographic page you are presented with your statistics for all the flights you have entered (your all time statistics). The comparison figure will therefore show the same value as the primary statistic.
Should you use the date filter to view a different date range, e.g. This Year, then you will notice the smaller figure is different and the arrow indicator may change. This is showing you the comparison between the current date range and the same statistics for the previous date range. So, if you are viewing This Year's statistics, then the comparison will show the difference from Last Year, This Month shows the comparison for Last Month, and so on.